Returns & Exchanges

At Sonagi, we want your skin to love our products as much as we do, which is why we offer a 30-day window for returns or exchanges on all beauty essentials. If a formula isn't the right fit for your routine, our hassle-free process ensures you can find your perfect glow without any stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging, ensuring all caps are tightened to prevent leaks during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.